- Considerate, respectful care at all times and under If circumstances with recognition of your personal dignity.
- Personal and informational privacy, within the law.
- Information concerning your diagnosis, treatment and prognosis, to the degree known.
When concern for your health makes it inadvisable to give such information to you, such information is made available to an individual designated by you or to a legally authorized individual.
- Confidentiality of records and disclosures. Except when required by law, you have the right to approve or refuse the release of your medical records.
- Receive from your physician information necessary to give informed consent.
- The opportunity to participate in decisions involving your health care, unless contraindicated by concerns of your health.
- If patient is determined to be incompetent under Caelaws, the rights of the patient are exercised by the person appointed under state law to act on the patient’s behalf.
- If a state has not determined a patient incompetent, any legal representative or surrogate designated by the patient in accordance with state law may exercise the patients’ rights to the extent allowed by state law.
- Impartial access to treatment regardless of race, color, sex, national origin, religion, handicap or disability or source of payment for care.
- Receive an itemized bill for all services, with explanation, if requested.
- Know the identity and professional status of individuals providing service.
- Refuse treatment and be informed of consequences of refusing treatment.
- Report any comments concerning the quality of services provided to you during the time spent at the facility and to receive fair follow-up on your comments.
- Exercise his or her rights without being subjected to discrimination or reprisal.
- Be free from all forms of abuse or harassment.
- Receive care in a safe setting.
For any complaints or grievances, you may contact Yelena Mason, Administrator at (718) 847-3600 ext. 205, the NYS Department of Health at (800) 804-5447, or the Medicare Ombudsman at 800-Medicare. Facility personnel shall observe these patient rights.